Initial Enquiry
Before you proceed
- Acknowledge the enquiry promptly and thank them for offering time and skills.
- Capture contact details, availability and preferred type of role (youth-facing, support, occasional).
- Share a brief outline of how volunteering works at Scouts and the next steps in the joining journey.
Tip
Keep it friendly and fast — momentum helps conversion.
Privacy
Store enquiry data securely and only for the purposes of recruitment.
What to do
- Arrange a short call or email follow-up to understand interests, skills and any access needs.
- Explain safeguarding culture and safer recruitment, including references and disclosure checks.
- Signpost to local meeting times, locations and who they’ll meet next.
